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Terms of Service

Overview

Welcome to Foxhole Coffee Co. The terms “we,” “us,” and “our” refer to Foxhole Coffee Co. Foxhole Coffee Co. operates this website and online store to provide coffee, related products, information, and services to our customers.

Our store is powered by Shopify, which enables us to provide our online shopping experience. Some products may be roasted, packed, shipped, or fulfilled by third-party suppliers or fulfillment partners on our behalf.

By visiting our website, purchasing from our store, or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use our website or purchase from our store.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or place of residence, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.

Our Products

Foxhole Coffee Co. sells coffee and related products. We do our best to display product descriptions, photos, roast details, flavor notes, and other information accurately. However, product appearance, packaging, color, labeling, or availability may vary.

Because coffee is a natural and perishable product, taste, aroma, roast character, and freshness experience may vary by product, batch, storage conditions, and brewing method.

We reserve the right to update, change, or discontinue any product at any time without notice.

Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, product availability, pricing errors, shipping restrictions, or fulfillment limitations.

Please review your order carefully before submitting it. Because many orders begin processing quickly through our fulfillment partners, we may not be able to cancel or change an order after it has been placed.

If we need to cancel or modify an order, we will attempt to contact you using the email, billing address, shipping address, or phone number provided at checkout.

Fulfillment, Shipping, and Delivery

Orders may be fulfilled by Foxhole Coffee Co. or by third-party roasting and fulfillment partners on our behalf.

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, incorrect addresses, customs, supplier processing times, or events outside our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.

Prices, Billing, and Payment

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price shown at checkout when your order is placed.

Prices do not include taxes, shipping, handling, customs, duties, or import fees unless clearly stated.

You agree to provide current, complete, and accurate billing, payment, and shipping information. You confirm that you are authorized to use the payment method provided.

Returns and Refunds

Purchases are subject to our Refund Policy. Because coffee is a perishable food product, returns and refunds may be limited.

Damaged, defective, missing, or incorrect orders should be reported to us as soon as possible at foxholecoffeeco@gmail.com.

Promotions and Discounts

We may offer discounts, promotions, bundles, free shipping offers, or limited-time deals. These offers may be changed, paused, or ended at any time without notice.

Promotional offers may not be combined unless specifically stated.

Third-Party Services

Our store may use third-party services, including Shopify, payment processors, email marketing tools, shipping carriers, fulfillment providers, analytics tools, and other service providers.

We are not responsible for third-party websites, services, delays, outages, policies, or actions outside our control.

Relationship With Shopify

Foxhole Coffee Co. is powered by Shopify. However, all purchases from our store are made directly with Foxhole Coffee Co.

By using our store, you acknowledge that Shopify is not responsible for any sale, product, fulfillment issue, damage, injury, loss, or dispute related to your purchase from Foxhole Coffee Co.

Intellectual Property

All content on this website, including our name, logos, text, product names, graphics, images, designs, and other materials, belongs to Foxhole Coffee Co. or its licensors unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

Customer Feedback and Reviews

If you submit reviews, photos, comments, feedback, or other content to us, you grant Foxhole Coffee Co. permission to use, reproduce, publish, edit, and display that content for business, marketing, and promotional purposes.

You agree that any content you submit will not violate the rights of another person or contain unlawful, abusive, misleading, or harmful material.

Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

Prohibited Uses

You agree not to use our website or services for unlawful, harmful, abusive, fraudulent, or malicious purposes.

You may not interfere with the security or operation of the website, attempt unauthorized access, transmit malware, scrape data without permission, impersonate another person, submit false information, or use the site in a way that harms Foxhole Coffee Co., Shopify, our partners, or other customers.

Disclaimer of Warranties

Our website, services, and products are provided “as is” and “as available” unless otherwise stated.

We do not guarantee that the website will be uninterrupted, secure, error-free, or that all product expectations, including taste preferences, will be met.

Some jurisdictions do not allow limitations on implied warranties, so parts of this section may not apply to you.

Limitation of Liability

To the fullest extent permitted by law, Foxhole Coffee Co., its owners, employees, partners, suppliers, fulfillment providers, service providers, and affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, lost profits, lost revenue, loss of data, shipping delays, supplier delays, product availability issues, or customer dissatisfaction based on personal taste preference.

Indemnification

You agree to indemnify and hold harmless Foxhole Coffee Co., Shopify, our partners, suppliers, fulfillment providers, service providers, employees, contractors, and affiliates from any claim, loss, damage, liability, or expense arising from your breach of these Terms, violation of law, misuse of our services, or violation of another party’s rights.

Privacy

Your use of our website and store is also governed by our Privacy Policy. Because our store is powered by Shopify and may use third-party services, your information may be processed by Shopify and other providers as needed to operate the store, process payments, fulfill orders, ship products, provide customer service, and improve our services.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page.

Your continued use of the website or services after changes are posted means you accept those changes.

Governing Law

These Terms and any separate agreements related to our services will be governed by the laws of the jurisdiction where Foxhole Coffee Co. is headquartered, without regard to conflict of law principles.

Contact Information

Questions about these Terms of Service should be sent to:

Foxhole Coffee Co.
Email: foxholecoffeeco@gmail.com